Privacy Policy We will collect personal information from you when you register for this event. We will use your personal information primarily to conduct our business including to manage our business relationship with you and with others (including our panel lenders) and for internal administrative, marketing, planning, product development and research requirements. We do not sell, trade, or rent client lists or personal information to any third party. We will disclose personal information about you to our lenders and agents where necessary to do so for the ordinary operation of our business. In all cases we will only disclose that information that is strictly required and take all reasonable steps to ensure that your personal information is handled in accordance with the Australian Privacy Principles. These third parties are strictly prohibited from using your personal information for any purpose other than in the pursuit of business related to Connective. Our full Privacy Policy can be found on our website: https://www.connective.com.au/privacy-policy. Disclaimer We reserve the right to change activities, topics, and presenters where necessary. Connective shall not be liable for any loss caused by the cancellation of the event where such cancellation is due to Force Majeure. The term "Force Majeure" means any circumstance beyond the reasonable control of Connective. By attending this event, all attendees acknowledge that they may be photographed or featured in audio visual recordings while at the events, and that those photos or audio-visual content may be used in the future by Connective. Cancellation Policy Cancellations must be advised in writing to Connective. Payment and Refund Policy 1. Payment 1.1 You agree to the payment of the purchase price listed on the https://uem.eventsair.com/2025-vic-connective-conference/viccc2025 (the Purchase Price), for the event for which your ticket is being purchased (the Event) pursuant to the terms below. 1.2 Payment of the Purchase Price may be made through an internet secure payment system sourced from a third party. 1.3 The Purchase Price is inclusive of GST. 1.4 A Tax invoice for purchases will be automatically provided. 1.5 All prices are stated in Australian dollars. 2. Refund Policy 2.1 Prior to purchasing tickets for events, please carefully review the event details. Should your circumstances change, and you are unable to attend, you must request a refund no later than 35 days prior (Thursday 18 September) to the commencement of the Event for all ticket types 2.2 You will not be entitled to a refund if we receive your request less than 35 days prior (Thursday 18 September) to the commencement of the Event for all ticket types. A refund will only be provided if a replacement attendee can be found to take your place. 2.3 If the Event takes place then, generally, there is no right to a refund, however, this Refund Policy is subject to the Australian Consumer Law. 2.4 If the Event is cancelled, you will be entitled to a refund. 2.5 If the Event is rescheduled, your ticket will be valid for the rescheduled Event or you may obtain a refund at your request. 2.6 Tickets that are resold or assigned may not be honoured, at Urban Event Management’s discretion. 2.7 All refund requests must be made by email to events@connective.com.au from your email provided at your time of purchase. 2.8 All refunds will incur a $15.00 transaction fee. Payment system surcharges and fees are non-refundable, no matter the reason for the refund. 2.9 Refunds will only be processed to the credit card or debit card from which the payment was received.